Distance Sales Agreement
WAY-LOO — DISTANCE SERVICE SALES AGREEMENT (v1.0)
INFORMATIONAL TRANSLATION. Pursuant to Article 13.3, the binding text of this agreement is the Turkish version (mesafeli-satis-sozlesmesi.tr.md). This English text is provided for information only. In case of any discrepancy, the Turkish text prevails.
STATUS: IN FORCE (v1.0 — 2026-08-25). This text has been prepared to match the actual operation of the project. The three flagged articles — Art. 3 (nature of the parties), Art. 9 (right of withdrawal) and Art. 13 (governing law) — have been approved as they stand by legal counsel (reported 2026-08-19). The text is still in force as v1.0 since 2026-08-25; the Art. 12 privacy policy link and the Art. 14 effective date are filled in.
ARTICLE 1 — PARTIES
PROVIDER: Title: MRACLE Veri ve Bilgi Teknolojileri Sanayi ve Ticaret Limited Şirketi Address: Meydan Mahallesi, Üniversite Yolu Sokak, No: 31/C, 31200 İskenderun/Hatay, TÜRKİYE MERSIS No: 0623211395700001 · Tax Office/No: Akdeniz VD / 6232113957 E-mail: [email protected] · Telephone: +90 532 705 79 50 (Hereinafter referred to as "WAY-LOO".)
BUYER (BUSINESS): The natural or legal person who creates a business account in the WAY-LOO application and whose telephone number has been verified. Identity and contact details are those declared and verified during account creation. (Hereinafter referred to as the "BUSINESS".)
ARTICLE 2 — SUBJECT MATTER
This agreement governs the scope, duration, price, and the rights and obligations of the parties in respect of the service of displaying the listing(s) created by the BUSINESS in the WAY-LOO mobile application to application users (the "Publication Service").
ARTICLE 3 — NATURE OF THE PARTIES
The BUSINESS declares that it purchases the Publication Service within the scope of its commercial or professional activity. Accordingly, this agreement is a service agreement concluded with buyers having the capacity of merchant/tradesperson; the provisions of Law No. 6502 on Consumer Protection that are specific to consumer transactions do not apply where the BUSINESS does not hold consumer status.
ARTICLE 4 — DEFINITION OF THE SERVICE AND THE PUBLICATION DAY
4.1. The Publication Service is provided on the basis of the publication day ("day-card"). A day balance is held in the BUSINESS's account; one (1) day is deducted from the balance for each day the listing(s) are published.
4.2. Definition of a day: A publication day is the calendar day running from midnight to midnight according to Coordinated Universal Time (UTC). The first partial day on which a listing enters publication is free of charge; the first deduction is made on the first full UTC day following entry into publication.
4.3. For a listing to be published: (a) the business account must be verified, (b) the day balance must be greater than zero, and (c) at least one search attribute must be marked on the listing. Where any of these conditions ceases to be met, the listing is automatically removed from publication; when the conditions are met again, publication resumes with the remaining balance.
4.4. The visibility of a listing within the application depends on the user's location, the route they have created, their vehicle type, the road class (motorway/other) and their search behaviour. WAY-LOO does not undertake that a listing will be shown to a particular user, at a particular frequency or in a particular order; what is undertaken is that the listing is kept active in the display pool for as long as the publication conditions are met.
ARTICLE 5 — FREE PROMOTIONAL PERIOD
Each business whose account is verified for the first time is granted, on a one-off basis, fifteen (15) publication days free of charge. No payment is collected for these days and they are not subject to refund. The use of free days is likewise subject to the provisions of this agreement.
ARTICLE 6 — PRICE, PAYMENT AND INVOICING
6.1. Publication days are purchased as day-card packages by way of in-app purchase. The applicable unit day price tier is determined by the server as the discounted tier for the first three (3) months from the registration date of the business account and the standard tier thereafter, and is displayed on screen before purchase.
6.2. Payment is collected through the relevant application store (Google Play / Apple App Store). The final amount displayed to and collected from the BUSINESS, the currency and any taxes are those shown by the relevant store at the moment of purchase. Price information within the application is the unit price per day; the total amount is shown on the store's payment screen.
6.3. Upon completion of a purchase, the number of days purchased is added to the balance following verification of the store receipt by WAY-LOO's servers. No days are added for transactions that cannot be verified; in such cases the BUSINESS may use the store's refund/dispute channels.
6.4. For in-app purchases, payment is collected by the relevant application store, and the document relating to the purchase is provided to the BUSINESS by that store within the framework of its own sales model. WAY-LOO does not issue a separate invoice for the in-app purchase.
ARTICLE 7 — REFUND AND CANCELLATION
7.1. Refunds of in-app purchases are handled through the refund policy and channels of the store through which payment was collected. Where WAY-LOO receives a verified refund notification from the store, it deducts from the balance the number of days corresponding to the refunded purchase.
7.2. If, as a result of a refund, the balance falls to zero or below, the BUSINESS's listing(s) are removed from publication at the moment the refund notification is processed.
7.3. Publication days already used are not refundable. In the case of partial use, the refund amount is subject to the store's policy.
ARTICLE 8 — LISTING CONTENT AND OBLIGATIONS OF THE BUSINESS
8.1. The BUSINESS is responsible for the accuracy and currency of the listing content (name, category, attributes, location, imagery). The location information must indicate the place where the business actually provides its service.
8.2. Content that is unlawful, misleading, infringes the rights of third parties, or is unsuitable for the application's target audience is prohibited. WAY-LOO reserves the right to remove such listings from publication and, in the event of repetition, to suspend the account; on a first breach the listing is removed from publication and the remaining day balance is preserved, whereas on a repeated breach the business account is suspended and the remaining balance is not refunded.
8.3. The BUSINESS declares that the telephone number used for account verification belongs to it and that it consents to receiving the verification message via WhatsApp.
ARTICLE 9 — RIGHT OF WITHDRAWAL
The Publication Service is a service whose performance commences immediately following purchase and which is performed instantaneously by electronic means. Considering together the merchant/tradesperson status of the BUSINESS and the nature of the service, the BUSINESS accepts that there is no right of withdrawal in respect of publication days whose performance has commenced. For purchases whose performance has not yet commenced (entirely unused), the store refund channels set out in Article 7 apply.
ARTICLE 10 — STATISTICS
WAY-LOO provides the BUSINESS with impression, route pass and search match counts relating to its listings. These counts are produced from server-verified events; they contain no individual user or device identifier. "Route pass" refers to journeys whose route passed near the listing and whose progress was reported; it is not a guarantee that a particular vehicle actually passed in front of the listing.
ARTICLE 11 — CONTINUITY OF SERVICE AND LIMITATION OF LIABILITY
11.1. WAY-LOO uses reasonable efforts to provide the service without interruption; however, it cannot be held liable for indirect damages arising from planned maintenance, infrastructure failure, force majeure, or interruptions originating from third parties (stores, map/data providers, communication networks).
11.2. In the event of a total service interruption exceeding twenty-four (24) hours and attributable to WAY-LOO, publication days corresponding to the duration of the interruption are credited back to the BUSINESS's balance. This is the BUSINESS's exclusive remedy, and WAY-LOO's total liability is in all cases limited to the amounts collected from the BUSINESS in the last twelve (12) months.
ARTICLE 12 — PERSONAL DATA
The parties' personal data are processed in accordance with the WAY-LOO Privacy Notice and Privacy Policy (https://legal.way-loo.com/legal/en/gizlilik.html). Business verification records (telephone, consent date, IP) and agreement consent records are retained for the statutory retention periods.
ARTICLE 13 — FORMATION, LANGUAGE AND GOVERNING LAW
13.1. This agreement is formed upon the BUSINESS's approval of the agreement text by electronic means prior to purchase. The consent record (agreement version, date-time, IP address) is retained by WAY-LOO and associated with the relevant purchase.
13.2. WAY-LOO may update the agreement text; no new purchase may be made without approval of the current version. Prior purchases remain subject to the provisions of the version under which they were approved.
13.3. The binding text of the agreement is Turkish; translations into other languages are for information purposes. The courts and enforcement offices of İskenderun have jurisdiction over disputes; Turkish law applies.
ARTICLE 14 — ENTRY INTO FORCE
This agreement (v1.0) enters into force at the moment of the BUSINESS's electronic approval. Version and effective date: v1.0 — 2026-08-25.
Consent statement (in-app checkbox text): "I have read and accept the Distance Service Sales Agreement."